Information Management

Flüchter, Kristina

Kristina Flüchter

ETH Zürich
Kristina Flüchter
Professur f. Informationsmanagement
WEV G 219
Weinbergstrasse 56/58
8092 Zürich

Phone: +41 44 632 9789

Kristina Flüchter is a PhD candidate at the Swiss Federal Institute of Technology Zurich (ETH Zurich) at the Department of Management, Technology, and Economics and works as a senior researcher at the Bosch Internet of Things & Services Lab, a cooperation of the University of St. Gallen (HSG) and Bosch.

Before joining the Bosch IoT Lab, Kristina worked as a consultant at the Boston Consulting Group for more than three years. During her time at BCG, she supported clients notably in the telecommunications and insurance industries in Switzerland as well as abroad on a range of topics, including strategic, organizational and operational projects.

Kristina holds an MA (HSG) in Strategy and International Management from the University of St. Gallen, as well as a BA (Hons) in European Business from the University of Portsmouth and a Diploma in European Business from the University of Applied Sciences Münster. In the context of her studies she also gathered working experience at hülsta, TBWA\ and DaimlerChrysler UK Ltd.

Research interests

• The role of the Internet of Things (IoT) in business model innovation
• Technology-based innovation in the electric bicycle (e-bike) industry
• Digital innovation in the insurance industry


Flüchter, K., Wortmann, F., Fleisch, E., Digital commuting: the effect of social normative feedback on e-bike commuting - evidence from a field study, European Conference on Information Systems (ECIS) 2014, Tel Aviv, Israel. PDF

Mettler, T., Wortmann, F., Flüchter, K., How do hedonic design features influence an application’s usage lifecycle, European Conference on Information Systems (ECIS) 2014, Tel Aviv, Israel. PDF

Flüchter, K., Wortmann, F., Mobile Sensors on Electric Bicycles - A Qualitative Study on Benefits and Requirements from User Perspective, Multikonferenz Wirtschaftsinformatik (MKWI) 2014, Paderborn, Germany. [PDF]

Flüchter, K., Ackermann, L., Kundeninteraktion durch mobile Technologien: Paradigmen-Wechsel in der Versicherungsbranche? Schweizer Versicherung, 2012. [PDF]


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